Dirt Cheap Landscaping

Personal Injury -

***VERY IMPORTANT - PLEASE READ!

It is imperative that all residents and guests of the property stay indoors while our workers are performing their tasks. BECAUSE OF THE DANGERS OF FLYING DEBRIS OR OTHER INJURY DUE TO NO FAULT OF OUR OWN, NO ONE BUT DCLM EMPLOYEES OR DESIGNATED DCLM PERSONNEL ARE ALLOWED TO BE WITHIN 25FT OF ANY OPERATING EQUIPMENT OR DCLM PERSON DOING THEIR TASKS. There will be no credit for having them skip a certain area., and DCLM shall not be held liable for any injury or claim as the result of any resident or guest not following this rule. You, the client, by hiring DCLM agree that you must inform all residents and guests about this policy and that all residents or guests agree to inform any of their guest(s) that they must abide by this rule. If you must get the attention of our crew while they are using power equipment, PLEASE do so by waiting until they are done, or by calling the site supervisor at 503-707-0866. Or, you can honk your car horn and flash headlights, wave through a window, wave a flag, sound an alarm, shine a spotlight, send a smoke signal, or any other creative safe means. Please do not attempt to approach anyone using power equipment!!! Make sure that the person has acknowledged you, powered off the equipment, and can hear and understand you before approaching them.

Payments
An account on file is required to activate service. One months deposit will be charged to your account to activate service. After the first month, your account will be charged at the end of each month following completion of services.

Pay by Check
We are a "paperless" company and email invoices during the last week of each month and your payment is due by the 10th day of the following month. If payment is not received by the 10th day, then the balance will be charged to your account on file with an additional $10.00 LATE FEE. You must request paper statements.

Cancellation of Services

(applies to maintenance agreements only)

You may cancel at anytime by notifying us AT LEAST 24 HOURS IN ADVANCE, and that cancellation must be in the form of a call to the office and to talk with a staff member or by leaving a message on our voice mail system. Cancellations by EMAIL MUST BE DONE 24 HOURS in advance by messaging: jmebenton@dirtcheappdx.com or jmebenton@gmail.com

Winter Service

We have found that monthly winter service is the most efficient way to keep on top of your leaves and keep your property looking good throughout the winter. Leaves are mulched or bagged as necessary and removed from all lawn areas, front curb, front porch, driveway, rear patio, and the alley once per month during the winter. Leaves can be very time consuming to clean, but our program maximizes efficiency while keeping a grip on the price. For most homes, this program is well adapted. However if you have excessive leaves or don’t wish to wait until the next monthly visit, you may request an extra visit for an additional charge. Cleaning leaves from the beds, gutters and downspouts is also available for an additional cost.

Breakage of Personal Property

Any property that you feel was broken/damaged by our crew must be reported immediately to our office. Dirt Cheap Landscaping Maintenance will not be responsible for any repairs or replacement of property that is done without our knowledge/consent. PLEASE BE ADVISED THAT DCLM WILL NOT UNDER ANY CIRCUMSTANCES REIMBURSE CLIENTS FOR PLANT MATERIAL THAT IS DAMAGED, DESTROYED, AND/OR REMOVED FROM THE CLIENTS PROPERTY BY DCLM EMPLOYEES OR AGENTS; BUT, INSTEAD, WILL REPLACE THE PLANT MATERIAL WITH THE SAME PLANT (OR SIMILAR IF NOT AVAILABLE THRU OUR NURSURIES) AND MAKES NO GUARANTEE TO THE MATURITY OF THE REPLACED PLANT. DCLM DOES NOT WARRANTY PLANT MATERIAL. DCLM WILL NOT REIMBURSE NOR GIVE ACCOUNT CREDIT FOR ANY REPLACEMENT PLANT MATERIAL THAT WAS PURCHASED BY THE CLIENT WITHOUT THE PRIOR WRITTEN KNOWLEDGE AND CONSENT BY DCLM OWNER JD BENTON. We will not be liable for damage to any property that may be hidden within the landscape that we are unaware of (i.e. object under tall grass, buried wire, etc.).

No Service/Poor Service

If you feel we have missed your property one week or we have done a poor job, you must notify our office within 24 hrs of your scheduled job. We will examine the lawn and recut or take the necessary steps to fix the problem. After the 24-hour period has expired, all work will be deemed to have been completed in a satisfactory manner and no credits or redo’s will be issued.

Access to Property

We recommend that the property owners furnish us with a COMBINATION lock to any gated areas. The combination cannot be lost and allows us to enter the property and complete our tasks when you are not home. We will lock the property upon completion. If you choose to unlock the gates for us each week, please be advised that there will be no credit to your account should you forget to unlock it prior to service, even if we are running one or more days behind due to rain. We will not be responsible for damage to gates that are sagging, missing bolts or hardware, or have rotted or termite damaged wood. DCLM IS NOT RESPONSIBLE FOR THE LOSS OR DAMAGE OF ANY PROPERTY OR LIFE AS THE RESULT OF THE GATE OR ENTRANCE BEING LEFT UNSECURED (ie. In the unlikely event we forget to lock or close your gate/entranceway, we are not responsible if your Dog runs away, or theft from premises).

Sprinkler Systems

For best results, please do not water the night before or morning of the day we are scheduled to service your lawn.

Breakage to Sprinkler Heads

We will gladly repair a sprinkler head that we break with our mowers. We carry spare heads and usually replace heads when they are broken. Sometimes we will unknowingly break a head, especially when the riser sticks in the ‘up’ position and the grass is thick. Please notify us as soon as you notice a broken head, flag it, and we will send somebody out promptly to repair it. We will not be responsible for third party repairs to sprinkler systems without our consent.

Excess Weed Eating

We do not offer weed eating around individual sprinkler heads as part of our lawn program. If your heads aren’t spraying correctly because they seem too low, try replacing them with new 4” pop up heads, or inserting a riser underneath them. The crown of a correctly installed sprinkler head should barely break the surface of the ground allowing a lawnmower to pass safely overhead, even on its lowest setting. New heads can be purchased for a couple of dollars at The Home Depot or Lowes.

Dogs

Please ensure that any PET waste is picked up the evening before we are scheduled to mow. We do not pick up PET waste as a part of our service and having our employees have to mow through, around or step in the waste makes for an unpleasant experience and breaks their concentration from trying to do the best job possible. Please ensure that dogs are put up on the days we are scheduled to mow. DUE TO LIABILITY CONCERNS, WE CANNOT SERVICE AN AREA WHERE A PET IS FREE TO ROAM FOR A NUMBER OF OBVIOUS REASONS. IF, HOWEVER, WE HAVE A RELATIONSHIP WITH THAT ANIMAL, THE ON-SITE MANAGER , AT HIS SOLE DISCRETION, CAN APPROVE THE CREW TO RENDER SERVICES. PLEASE BE ADVISED THAT DIRT CHEAP LANDSCAPING MAINTENANCE SHALL NOT BE HELD LIABLE IN THE EVEN THE PET ESCAPES, INJURED (INCLUDING DEATH), OR HARMED BY DCLM EMPLOYEES OR AFFILIATES, EVEN BY NEGLIGENCE (does not include Gross Negligence).

Third Party Fertilizing Companies

If you use a third party fertilizing company, we ask that you request they do not come on the day of our service and that they switch to a timed-release fertilizer if they are not already using one. Besides keeping your lawn greener in-between applications, the timed-release fertilizer does not have the ‘super surge’ in growth 7-10 days following application that the cheaper fertilizers give. This surge can be hard to manage, even on a 7-day cutting basis, resulting in a poorer cut.